Your service requests are not considered “complaints”. These notifications are an integral part of our maintenance program.
We have implemented an innovative, web-based, service call center known as Angus Anywhere. A login and password will allow you to access the website 24 hours a day and 7 days a week. Registering work requests couldn’t be easier!
- Each request receives a work ticket reference number, so you can track the status of all your requests.
- The front page reflects general building activities and links to reports and amenities.
- Service requests are logged in a database so that you can retrieve the information for billing or other analyses.
- Angus Anywhere reports are available to the management and engineering staff to assist in identifying trends and patterns of repairs.
- Angus Anywhere requests are transmitted directly to the service provider, i.e., engineer, porter, Security Officer, or property manager.
- Register your visitors in advance or “on the spot”. Your guests will be greeted and directed to your suite with minimum delay.
Click here to login to Angus Anywhere
Angus Anywhere allows the 1155 Perimeter Center West team to expand the traditional customer services by responding more quickly and efficiently than ever before. It also allows us to maintain a record of that service call which can be accessed at any time by management or by you, the tenant. This tool has become a key component in our ability to provide you with quality customer service, excellent communications, and faster repair & maintenance service. A member of the Property Management Team will show you how to use Angus Anywhere.
How to Place a Request for Service or Maintenance during working hours - Weekdays from 8:30 a.m. to 5:30 p.m.:
- Send an email to 1155pcw@workspeed.net
- Call the Property Management Office at 770-232-6080.
- Call the Lobby/Security Desk at 770-232-6084.
For after-hours emergencies:
- Call the Lobby/Security Desk at 770-232-6086.
- If the situation warrants, call “911".
Click here to login to Angus Anywhere
Routine Maintenance Service Calls Include:
- Replacing light bulbs or tubes
- Emptying trash
- Replenishing restroom supplies
- Adjusting temperature
- Installing nonstandard lighting provided by the customer
- Opening mechanical, telephone rooms for your service companies
- Troubleshooting and repairing building system problems you have observed, such as: leaking water, cracked windows, unusual smells or sounds, etc.
- Providing additional keys for a fee
- Repairing ceiling tiles
